🌱 3 easy ways to become a “Supercommunicator”

Here’s your 3 insights in 3 minutes.

⚡ Supercommunicators

Charles Duhigg, author of The Power of Habit and, most recently Supercommunicators, distilled the 3 types of conversations: 

• Practical: discusses plans, solving problems (Helped)

• Emotional: discusses feelings (Hugged)

• Social: discusses identities and social relations (Heard)

There’s nothing right or wrong about each type of conversation. 

However, problems arise when we inadvertently have different conversation types simultaneously. 

For example, if your partner discusses a problem at work (emotional) and you try to solve it (practical)…

In that conversation, they want to be hugged, not helped. 

Supercommunicators develop the ability to hear what the other person is saying AND the type of conversation the person wants to discuss. 

Aka do they want to be helped, hugged, or heard?

👇 Layer Deeper

The key to more meaningful and rewarding conversations is to move from the surface to one level deeper. 

In other words, move from facts to feelings. 

For more on this, check out Duhigg’s TED talk The science behind dramatically better conversation. 

🎨 Environmental Design

Not exactly sure where to start creating more meaningful conversations and connections? 

Change your environment. 

Last week, we were in Mexico for our annual AppSumo retreat. 

This was my 4th retreat and, overall, my FAVORITE one yet.

Why? 

I felt a deeper connection with teammates/friends because I hosted a few activities I was most excited about.

I knew I wanted to do a morning run and writing hour, so I found a few people and posted this to the group:

Takeaway: 

It’s hard not to have great conversations and deeper connections when you do things you truly enjoy. 

Salud,
Mitchell