🌱 Unspoken expectations & 8 hard habits that payoff forever

Accurate Listening. NVC Framework. Inner Scorecard.

I keep thinking about this quote:

“Unspoken expectations are premeditated resentments.” -Neil Strauss

So to avoid future resentments…

We can improve our communication skills.

Here’s how (in 3 minutes)!

👂 Listening 

One of my favorite mantras is "A problem well-stated is a problem half-solved."

So how do we get better at stating problems? 

Active listening. 

The objective of normal listening is to respond.

The objective of active listening is to understand. 

Here’s a great overview to practice active listening:

🗣️ Communicating

Using the Non-Violent Communication framework will improve ANY relationship. 

No cap (as the kids say).

Note: It’s an amazing framework, but poorly named. Think of it as a “non-threatening communication” framework. 

Observation → Feeling → Need → Request

Here’s a simple example: 

“When I see you’re late to team meetings I feel anxious and frustrated. 
It’s because I want to feel respected and I value meeting punctuality. 
Would you be willing to prioritize being on time in the future?”

These are 2 habits I wrote from the 8 habits that are damn hard, but will pay off forever. 

📊 Inner Scorecard

“The big question about how people behave is whether they’ve got an Inner Scorecard or an Outer Scorecard. It helps if you can be satisfied with an Inner Scorecard.”

Warren Buffett

The outer scorecard is how the world sees us. Perception from others. 

The inner scorecard is how we see ourselves. Perception from self.

Sure we’ll never fully ignore how others perceive us. But improving our inner scorecard also improves our outer scorecard. (However, not vice versa).

What’s on your inner scorecard? 

Salud, 
Mitchell